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150 Intel Blade Server Fibre Channel Switch Module SBCEFCSW / FC Expansion Card SBFCM Guide
Undetermined problems
Use the information in this section if the diagnostic tests did not identify the failure, the devices list is
incorrect, or the system is inoperative.
Notes:
1. When troubleshooting a SBCE problem, you must determined if the problem is actually a blade server
problem.
• If the Blade Server Chassis SBCE contains more then one blade server installed and only one of the
blade servers exhibits the symptom, most likely it is a blade server problem.
• If all blade servers exhibit the same symptom, most likely it is a Blade Server Chassis SBCE
problem.
2. Damaged data in CMOS can cause undetermined problems.
3. Damaged data in BIOS code can cause undetermined problems.
Check the LEDs on all the power supplies. If the LEDs indicate the power modules are working correctly and
reseating the SBCE components does not correct the problem, remove or disconnect the SBCE components
one at a time to a minimal configuration or until you locate the problem. You do not need to remove power
from the system. Complete the following steps to remove the components.
1. Remove the acoustic attenuation models, if attached.
2. Shut down the operating system on all blade server.
3. Turn off the blade servers; then, open the release lever on each blade server and slid it out of the bay
approximately 1 inch.
4. Disconnect power modules 2, 3, and 4 one at a time. To do this, first remove the power cord; then, pull the
release lever all the way down. Slide the power module out of its bay approximately 1 inch.
✏ NOTE
See Chapter 6, “SBCEFCSW / SBFCM Parts listing,” on page 153 to determine which components
should be replaced by a field service technician.
Failures Action
0x80 - Internal port failure
0xa0 - External port failure
✏ NOTE
See Chapter 6, “SBCEFCSW / SBFCM Parts listing,” on page 153 to determine which components
should be replaced by a field service technician.
Alarms Action
Compromised failure (single port failure) POST has detected a partial failure. Use "show post log" for
more information.
0xa0 - External port failure Fatal error POST detected a fatal error. The blade is not operational. Use
"show post log" for more information.