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Troubleshooting
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below.
If the symptom is not covered on the check list, contact your dealer or service centers.
Service centers are listed at http://www.d-mpro.com.
GGeneralH
Symptom Cause/Solution Page
Power does not turn
on.
•Check whether the power plug is correctly inserted into the power
outlet.
C 5
Display is off. •Set “Dimmer” on the menu to something other than “OFF”.
74
The power indicator
is blinking red
in intervals of
approximately 2
seconds.
•The temperature inside the unit has risen. Please turn off power
once, and re-apply the power after the temperature has fallen
sufficiently.
•Please re-install this unit in a place having good ventilation.
–
–
After turning on the
power, the power
indicator is blinking
red in intervals of
approximately 0.5
seconds.
•The unit’s pre-amplifier circuit has failed. Turn off the power and
please contact the D&M Professional service adviser.
–
Set does not operate
properly.
•Reset the microprocessor.
128
GHDMIH
Symptom Cause/Solution Page
No audio is
output with HDMI
connection.
•Check the connection of the HDMI connectors.
•When outputting HDMI audio from the speakers, set “HDMI
Audio Out” on the menu to “AMP”.
•When outputting HDMI audio from a TV, set “HDMI Audio Out”
on the menu to “TV”.
8
68
68
No video is
output with HDMI
connection.
•Check the connection of the HDMI connectors.
•Set the input source to match the connected HDMI connector.
•Check whether the TV is compatible with copyright protection
(HDCP). If connected to a device not compatible with HDCP, video
will not be output correctly.
8
8, 19
7
When the following
operations are
performed on
devices compatible
with HDMI control,
the same operations
occur on this unit.
•PowerON/OFF
•Switching audio
output devices
•Adjust volume
•Switch input source
•Set “HDMI Control” in the menu to “OFF”.
Furthermore, if you do not want to link the power off operation
with devices compatible with HDMI control, set “P.Off Control”
in the menu to “OFF”.
46, 68
GVideoH
Symptom Cause/Solution Page
No picture appears. •Check the TV connection.
•Set the TV input correctly.
C 3
C 3
Basic version
Advanced version
InformationInformation
BD