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135
Troubleshooting
Is it OK if I leave
the phone
connected to the
power outlet after
it is fully charged
We recommend that you
disconnect the phone from
the adapter or unplug the
adapter from the power
outlet.
The phone
becomes hot
This may happen when
you are on the phone or
when you use programs,
such as games, the
Internet, media player, or
the camera, for a long
time because the phone
needs more power at
those times. Stop using
those programs until the
phone cool down.
The battery level
seems sufficient,
but the phone
does not turn on
Remove the battery from
the phone and reinstall it.
Then turn on the phone.
Clean the metal contacts
both on the battery and on
the phone. Reinstall the
battery and turn on the
phone.
Problem
Description &
Solution
The phone turns
off when the
adapter is
connected
Dust on the contacts may
cause unexpected power-
off or charging problems.
Clean the metal contacts
both on the battery and on
the phone.
When you connect
the travel adapter
to the phone, the
LED does not turn
on and the phone
does not start
charging.
Wait for a while until the
LED turns on.
If the problem persists,
disconnect the phone from
the travel adapter, then
reconnect it.
Problem
Description &
Solution