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Troubleshooting
134
Power and charging
problems
My correspondent
cannot hear me
speaking
Be sure that you have
switched on the
microphone.
Make sure that the phone
is close enough to your
mouth.
The audio quality
of the call is poor
Adjust the voice volume by
pressing the Volume keys.
Check the signal strength
indicator on the status bar
( ); the number of bars
indicates the signal
strength, from strong to
weak.
Try moving the phone
slightly or moving closer to
a window if you are in a
building.
Calls to and from
the phone are not
connected
properly, and are
easily
disconnected
Signals from the network
are weak. Move to another
area.
Problem Description & Solution
Problem
Description &
Solution
The phone
malfunctions or
does not function
Remove the battery and
then replace it. Turn on
the phone. If the problem
persists, contact a
Samsung service
representative.
The battery’s
standby time is
shorter than
expected
Batteries are subject to
wear and tear. Standby
time may grow shorter as
time passes.
Leaving a fully charged
battery in a cold or hot
place for a long period of
time may reduce battery
life.
Standby time depends on
where you use the phone.
The actual time may vary
from the battery’s
specifications.