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12
102
En
Other audio problems
No digital output from the DVD
player when playing a
multichannel DVD-Audio or
SACD disc.
• DVD players do not output digital audio
when playing these kinds of discs.
• To enjoy fully multichannel DVD-Audio and SACD discs,
connect your DVD player to this receiver through the
multichannel analog inputs. See Connecting the
multichannel analog outputs on page 18 and also the
operating instructions that came with your DVD player.
No digital output when playing a
192/176.4 kHz sampling rate
DVD-Audio disc.
• DVD players do not output digital audio at
these sampling rates. Usually, players output
the audio from these discs at a downsampled
rate of 96/88.2 kHz or 48/44.1 kHz. Some discs
prohibit all digital output.
• This is not a malfunction. To enjoy fully these discs,
connect your DVD player to this receiver through the
multichannel analog inputs. See Connecting the
multichannel analog outputs on page 18 and also the
operating instructions that came with your DVD player.
During playback of a Dolby
Surround EX / DTS ES
soundtrack, the LS, S and RS
indicators light but there is no
surround back channel sound.
• The listening mode is not set correctly. • Set the surround back channel to SB CH AUTO (see
Using the surround back channel on page 50).
Symptom Cause Remedy
Symptom Cause Remedy
Broadcast stations cannot be
selected automatically, or there
seems to be considerable noise
in radio broadcasts.
FM broadcasts
• The FM antenna is not fully extended or is
poorly positioned.
• Fully extend the FM wire antenna, position for best
reception, and secure to a wall.
• Weak radio signals. • Connect an outdoor FM antenna (see page 28).
AM broadcasts
• The AM antenna is poorly positioned. • Adjust the direction and position for best reception.
• Weak radio signals. • Connect an additional internal or external AM antenna
(see page 28).
• Interference caused by other equipment
(fluorescent lamp, motor, etc.).
• Turn off the equipment causing the noise or move it
away from the receiver.
• Place the antenna farther away from the equipment
causing the noise.
Noise is output when scanning a
DTS CD.
• The scan function performed by the player
slightly alters the digital information, making
it unreadable.
• This is not a malfunction, but be sure to turn the volume
down to prevent the output of loud noise from your
speakers.
When playing a 96 kHz/24bit disc
the sound is too loud.
• Different discs have different recording
levels so some may be louder than others.
• Turn the volume down.
When playing a DTS format LD
there is audible noise on the
soundtrack.
• The input signal type is set to ANALOG.• Set the input signal type to DIGITAL (see Selecting the
input signal type on page 48)
Can't record audio. • You are trying to make an analog recording
from a digital signal, or a digital recording of
an analog source.
•You can only record analog to analog, or digital to digital.
• The digital source is copy protected. • You can't record digital sources that have been copy
protected.
• The analog REC jacks have not been
connected properly.
• Check your analog connections (see Connecting analog
audio sources on page 24).
The sound distorts and/or the
OVER indicator won’t stop
lighting.
• The analog signal is too strong. • Turn on input attenuator (see Reducing the level of an
analog signal on page 76).
• If the source has an analog output setting, lower it as
necessary.
You can only hear treble from
speakers.
• The front speakers are set to SMALL.• Set the front speakers to LARGE (see Speaker Systems
on page 58).
Subwoofer output is very low. • The speaker settings result in very little
audio signal being sent to the subwoofer.
• To route more audio signal to the subwoofer, set it to
PLUS, or select SMALL for the front speaker setting (see
Speaker Systems on page 58).
Everything seems to be set up
correctly, but the playback sound
is odd.
• The speakers are out of phase. • Check that the positive/negative speaker terminals on
the receiver are matched with the corresponding
terminals on the speakers (page 26).
Noise or hum can be heard even
when there is no sound being
input.
• There is electrical interference from another
component or appliance.
• Check that personal computers or other digital
components connected to the same power source are not
causing interference.