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No sound from subwoofer. • The subwoofer is disconnected or switched
off.
• Connect or switch on the subwoofer (see Installing your
speaker system on page 26).
• The subwoofer's settings are incorrect. • Set the subwoofer (see Speaker Systems on page 58).
• Set the front speakers to SMALL (see Speaker Systems
on page 58).
• The crossover frequency is set too low. • Set the crossover frequency to a (higher) frequency that
matches your speaker characteristics (see Speaker
Systems on page 58)
• The bass attenuator is set too low. • See Bass Peak Level on page 93 to adjust the setting.
• The subwoofer's levels are too low. • See Channel Level on page 60 to check the speaker
levels.
• Check the volume control on the subwoofer to make
sure it is turned up.
No sound from one speaker. • The speaker setting has been set to NO.• Change the setting in Speaker Systems on page 58.
• The speaker level is too low. • Check the level in Channel Level on page 60.
• The speaker isn’t connected properly. • Check Installing your speaker system on page 26 to
make sure the speaker is connected correctly.
• The source has no sound output for that
channel.
• By choosing an Advanced surround listening mode (see
Listening in surround sound on page 43), you may be able
to create an extra channel for the speaker.
The program indicator lights for
a channel, but no sound is
output from the corresponding
speaker.
• A mute signal is recorded on the channel.
Sound is produced from analog
components, but not from digital
ones (DVD, LD, CD-ROM etc.).
• The digital input assignment is wrong. • Assign the digital inputs correctly (see Assigning the
digital inputs on page 90).
• The digital components aren't connected
properly.
• Make sure you have properly connected the digital
component to the corresponding input on the back of the
receiver (see Connecting your equipment on page 14).
• The player is not compatible with the source
you're using, or the player settings are
incorrect.
• Choose a compatible source, or check the component’s
manual for the correct settings.
• The digital output level has been turned
down on a CD player or other component
equipped with digital output level adjustment
capability.
• Set the digital volume level of the player to full, or to the
neutral position.
• Analog input has been selected. • Select digital input (see Selecting the input signal type
on page 48).
When playing an LD the input
signal type is 2RF but there is
still no sound.
The LD is not a Dolby Digital compatible disc. • Set the input signal to AUTO (see Selecting the input
signal type on page 48). Also make sure your LD player is
hooked up with analog connections in addition to digital
and 2RF connections (see Connecting other video
sources on page 21).
No sound output from the
headphones.
The U-shaped connectors that connect the
POWER AMP IN terminals to the front
channel pre-outs are not connected.
• Reconnect the POWER AMP IN terminals to the front
channel pre-outs using the supplied U-shaped connectors
(see item 8 in Rear panel on page 14).
No sound is output or a noise is
output when Dolby Digital/DTS
software is played back.
• A DVD player not compatible with Dolby
Digital/DTS is being used.
• Make sure your DVD player is compatible with Dolby
Digital/DTS.
• The settings on the DVD player are incorrect
and/or the DTS signal output is turned off.
• Make sure the player's settings are correct and/or the
DTS signal out is on. Refer to the instruction manual
supplied with the DVD player.
• The digital output level is turned down on a
CD player or other component equipped with
digital output level adjustment capability. (The
DTS signal has been altered by the player, and
cannot be read.)
• Set the digital volume level of the player to full, or to the
neutral position.
No sound is output when the
AM/FM is selected.
• Incorrect frequency. • Tune into the correct frequency.
• The antenna is not connected. • Connect the antenna (see Connecting antennas on
page 28).
Symptom Cause Remedy