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12
100
En
No sound
Symptom Cause Remedy
No sound is output when an
input source is selected.
• Improper connections. • Make sure you have properly connected the component
to the corresponding input on the back of the receiver
(see Connecting your equipment on page 14).
• Sound is muted or the volume is turned
down.
• Press MUTE or adjust the volume accordingly.
• The TAPE 2 monitoring feature is on. • Press TAPE 2 MONITOR to switch it off (see Monitoring
your recording on page 75).
• Speakers are turned off or selected
improperly with the SP SYSTEM A/B switch.
• Press SP SYSTEM A/B to select the proper speaker set
(see Switching the speaker system on page 80).
• The input signal type is incorrect. • Press SIGNAL SELECT to select the proper input signal
(see Selecting the input signal type on page 48).
• The i.LINK source selected for the main
room has also been selected as a source in
the sub room.
• Choose a different source or choose a different input
signal for the main room, such as DIGITAL or ANALOG
(see Selecting the input signal type on page 48).
No sound output from the front
speakers.
• The U-shaped connectors that connect the
POWER AMP IN terminals to the front
channel pre outs are not connected.
• Reconnect the POWER AMP IN terminals to the front
channel pre-outs using the supplied U-shaped connectors
(see item 8 in Rear panel on page 14).
• The front speakers are connected to the B
speaker system jack.
• Connect the front speakers to the A speaker system
jacks (see Installing your speaker system on page 26).
No sound from the surround or
center speakers.
• Speaker settings are incorrect. (for
example, they have been set to NO).
• Check you speaker settings in Speaker Systems on
page 58.
• The surround and/or center levels are
turned down.
• Check the levels in Channel Level on page 60.
• The surround and/or center speakers are
disconnected.
• Check Installing your speaker system on page 26 to
make sure the speakers are connected correctly.
• The STEREO listening mode has been
selected.
• Choose a surround listening mode (see Listening in
surround sound on page 43).
• Speaker system B is selected. • Select speaker system A (see Switching the speaker
system on page 80).
• The 2 channel input setting is selected
when using the multichannel analog inputs
or the USB interface.
• Change the setting accordingly (see Selecting USB and
multichannel analog input channels on page 49).
No sound from surround back
speakers.
• Surround back speakers are set to NO.• Set the surround back speakers to LARGE or SMALL
(see Speaker Systems on page 58).
• The SB CH mode is switched off. • Set the surround back channel to SB CH ON (see
page 50).
• The source is not a 6.1 channel playback
source.
• Choose an Advanced surround listening mode (see
Listening in surround sound on page 43).
• The surround back speakers are
disconnected.
• Check Installing your speaker system on page 26 to
make sure the speakers are connected correctly.
• The surround back channel is on the 1
speaker setting, and your speaker is
connected to the right channel output.
• Connect the speaker to the surround back left channel
output (Installing your speaker system on page 26).
• The wrong input setting is selected when
using the multichannel analog inputs or the
USB interface.
• Change the setting accordingly (see Selecting USB and
multichannel analog input channels on page 49).
• The SB CH MODE is switched to AUTO and
the Dolby Surround EX / DTS ES software
you’re playing has no flag to indicate it is 6.1
compatible.
• You can still listen with surround back sound by setting
the surround back channel to SB CH ON (page 50).