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3-6 Common Symptoms and Solutions
Buffer underrun error messages
When using Easy-CD Audio or Disc Copier:
■ Make sure your system meets the minimum system requirements, see
“Minimum System Requirements” on page A-1.
■ Buffer underrun may be caused by hard drive compression software
(see page 3-5).
■ NEVER write to the recordable CD while other applications are
running that could interrupt the writing-to-CD process. Log off any
networks, disable any fax modem, email, screen saver, or other
programs (such as TSRs, terminate-and-stay-resident programs) that
may automatically send messages to your computer while writing
data to the CD. If the interruption is long enough, you could ruin a
write-once CD to which you are writing.
■ Exit any other programs while writing data to the CD.
■ If your computer has a power-management feature, disable it (see the
manual that came with your computer).
■ Run SCANDISK.EXE and DEFRAG.EXE periodically on your hard
drive (see your Windows manual for more information). These
programs improve access times to the hard drive, which will help
improve system performance while writing to and reading from the
CD-Writer Plus drive.
Known Compatibility Problems
■ Check the Readme file that came with the CD-Writer Plus drive for
additional information.
■ Check the web site listed on page B-5 for the most recent information.
■ Maxtor Hard Drives
You might be unable to write reliably to the CD-Writer Plus drive if
you are using a Maxtor hard drive (the following models):
■ 71626A/AP (1.6 Gbyte)
■ 712260A (1.2 Gbyte)
■ 72004A/AP (2.0 Gbyte)
CD recordable devices require an uninterrupted data stream from the
hard drive in order to write successfully to a CD. These hard drive
models are designed with a built-in interrupt loop that may cause CD
corruption. Please contact Maxtor's customer support at 1-800-2-