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3-2 Common Symptoms and Solutions
Common Symptoms and Solutions
■ Now your computer won’t boot up! (see page 1-15)
■ Not sure which drive letter was assigned to the CD-Writer Plus (see
page 1-16)
■ The CD-Writer Plus drive doesn’t show up in My Computer or
Explorer. (see page 1-15)
■ The device that is sharing the IDE data cable with my CD-Writer Plus
drive doesn’t show up in Explorer or doesn’t work any more. (see page
1-16)
■ The computer is trying to boot up from the CD-Writer Plus drive or
receiving “Invalid Media” error message (see page 3-2)
■ Copying directly from one CD to another doesn’t work. (see page 3-3)
■ Audio sounds poor (see page 3-3)
■ Video is choppy (see page 3-3)
■ Applications cannot locate the CD in the CD-Writer Plus drive (see
page 3-4)
■ In Windows Explorer, unable to see the CD label or all the sessions/
files on the CD (see page 3-5)
■ Lost power to the computer or had to press CTRL-ALT-DEL while
writing to the CD! (see page 3-5)
■ Buffer underrun error messages (see page 3-6)
■ Hard Drive Compression Software (see page 3-5)
■ Achieving optimal performance (see page 3-5)
■ Known Compatibility Problems (see page 3-6)
■ Checking for resource conflicts (see page 3-7)
The computer is trying to boot up from the CD-Writer Plus
drive or receiving “Invalid Media” error message
■ If the computer is trying to boot up the operating system from the
CD-Writer Plus drive, simply remove the CD from the drive tray when
starting up your computer.
■ If you do not want your computer to boot from the CD-Writer Plus
drive, you need to change the “boot order” settings in your CMOS