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Troubleshooting
135SSL1016 Tape Autoloader Reference Guide
A8 Destination element
full
■ Verify the expected destination really does not have
a cartridge.
■ If destination is a magazine, install and remove a
cartridge from the selected slot and try again. If
error continues, replace the magazine.
■ If destination is the tape drive verify the tape drive
does not have a cartridge.
■ If a cartridge is in the mailslot opening, remove it
and verify that the mailslot door is closed.
■ Power cycle the autoloader.
■ Set the autoloader to Home using Web
Administration, Command page.
■ Run the Health test.
■ If error continues, contact HP customer support.
A9 Picker full
■ Look in the front of the autoloader and confirm the
picker is full.
■ Power cycle the autoloader.
■ Run the Health test.
■ Set the autoloader to Home using Web
Administration, Command page.
■ Contact HP customer support if the problem
continues and prevents normal operations.
AA Picker cartridge
sensor error
■ Perform picker test.
■ Perform the Health test.
■ If problem prevents the test from running, contact
HP customer support.
AB Drive path sensor
error
■ Run the Health test.
■ Power cycle the autoloader.
AC Mail slot door sensor
error
■ Insert a cartridge into the autoloader via the mail
slot.
■ Power cycle the autoloader.
Table 14: Error Messages
Error Message Description Suggested Repair