HP (Hewlett-Packard) SSL1016 Cassette Player User Manual


 
Troubleshooting
135SSL1016 Tape Autoloader Reference Guide
A8 Destination element
full
Verify the expected destination really does not have
a cartridge.
If destination is a magazine, install and remove a
cartridge from the selected slot and try again. If
error continues, replace the magazine.
If destination is the tape drive verify the tape drive
does not have a cartridge.
If a cartridge is in the mailslot opening, remove it
and verify that the mailslot door is closed.
Power cycle the autoloader.
Set the autoloader to Home using Web
Administration, Command page.
Run the Health test.
If error continues, contact HP customer support.
A9 Picker full
Look in the front of the autoloader and confirm the
picker is full.
Power cycle the autoloader.
Run the Health test.
Set the autoloader to Home using Web
Administration, Command page.
Contact HP customer support if the problem
continues and prevents normal operations.
AA Picker cartridge
sensor error
Perform picker test.
Perform the Health test.
If problem prevents the test from running, contact
HP customer support.
AB Drive path sensor
error
Run the Health test.
Power cycle the autoloader.
AC Mail slot door sensor
error
Insert a cartridge into the autoloader via the mail
slot.
Power cycle the autoloader.
Table 14: Error Messages
Error Message Description Suggested Repair