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Troubleshooting
134 SSL1016 Tape Autoloader Reference Guide
A5 Source element
empty
■ Verify that the expected source really does have a
cartridge.
■ Run the Health test.
■ If the source is a magazine, replace the cartridge in
that slot with a different cartridge and try again. If
error continues, replace the magazine.
■ If source is the tape drive, verify the tape drive has a
cartridge and it was ejected.
■ Power cycle the autoloader.
■ If error continues, contact HP customer support.
A6 Source magazine
missing
■ Verify the magazine is installed correctly into the
autoloader.
■ Remove and insert the magazine again.
■ Run the Health test.
■ Try a different magazine or magazine blank.
■ Power cycle the autoloader.
■ Replace the magazine.
A7 Destination
magazine missing
■ Verify the magazine is installed correctly into the
autoloader.
■ Remove and insert the magazine again.
■ Run the Health test.
■ Try a different magazine or magazine blank.
■ Power cycle the autoloader.
■ Replace the magazine.
Table 14: Error Messages
Error Message Description Suggested Repair