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Troubleshooting
129SSL1016 Tape Autoloader Reference Guide
Error Messages
Failures can occur while operating the autoloader. They prevent the autoloader
from completing a specific action. When a failure occurs, two things can happen:
■ No error message appears, but the autoloader fails to complete the action. If
no message appears, you will need to call a service representative to
troubleshoot the problem.
■ An error message appears on the front panel or Web Administration. If an
error message appears, follow the procedures listed in Table 14 to try and
resolve the problem.
Autoloader does not
power up.
The power cord or
source is
malfunctioning or the
autoloader is incorrectly
configured.
Check all outlets and power
cords for proper connection.
The power switch on the
back of the autoloader
is set to 0.
Flip the power switch on the
back of the autoloader back
to the | position and, if
necessary, press the power
button on the front of the
autoloader.
The DCA is not fully
seated.
Reseat the DCA to ensure a
good connection to the
chassis assembly.
Table 13: Suggested Actions for Operational Problems
Problem Probable Cause Suggested Action