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Troubleshooting
130 SSL1016 Tape Autoloader Reference Guide
Understanding Error Messages
When a failure first occurs, a two-digit error message appears on the front panel of
the autoloader. See Table 14 for the error description and suggested repair.
When viewing the error log from the front panel, the text that appears is similar to
the following:
Task: Picker
Error: 02b9202f
Contxt: 03ac/00400100
POC: 00022
POH: 00000:07:41: #14
Find the eight characters following “Error:” in the second line of the block of text.
The third and fourth digits are the error code. In the example above, the error code
is b9. In Table 14, you will see that this is an error event related to the picker.
Note: POH is the time of the error with an assigned number. The higher the error
number is, the more recent it is.
If you need to view an error log from Web Administrator, the text that appears is
similar to the following:
0014: PC: 00022 POH: 00000 : 07 : 41 Error: 02b9202f, Context: 03ac/00400100
070d02c7 : a70dfd3a : 0708000a : 00000000
00000000 : 00000000 : 00000000 : 00000000
00000000 : 00000000 : 00000000 : 00000000
Find the eight characters following “Error:” in the first line of the block of text.
The third and fourth digits are the error code. In the example above, the error code
is b9. In Table 14, you will see that this is an error event related to the picker.