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If the system still does not
operate properly after performing
the above measures or other
troubles does not described
above occur, reset the system as
follows:
Use buttons on the unit for the operation.
1 Unplug the power cord.
2 Plug the power cord back in.
3 Press ?/1 to turn on the system.
4 Press x, ENTER and ?/1 at the same time.
The system is reset to the factory settings except
for DVD settings. You should set the settings
you made, such as the preset stations, clock and
timer.
To return the DVD setup to the
default settings*, perform reset
as follows:
1 Press DISPLAY when playback is
stopped.
The Control Menu appears in the on-screen
display.
2 Press M or m repeatedly to select
(SETUP), then press ENTER.
3 Press M or m repeatedly to select
“RESET”, then press ENTER.
4 Press M or m repeatedly to select
“YES”, then press ENTER
It takes a few seconds to complete. Do not
press ?/1 when resetting the system.
* Except for Parental Control settings
Note
If you have connected an optional subwoofer, turn off
the subwoofer before you reset the system.
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears in
the on-screen display and the front panel
display. In this case, check the following table.
Self-diagnosis Function
First 3
Characters
of the service
number
Cause and corrective action
C 13 This disc is dirty.
• Clean the disc with a soft cloth
(page 97).
C 31 The disc is not inserted correctly.
• Restart the system, then re-insert
the disc correctly.
E XX
(XX is a
number)
To prevent a malfunction, the system
has performed the self-diagnosis
function.
• Contact your nearest Sony dealer or
local authorized Sony service
facility and give the 5-character
service number.
Example: E 61 10