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Video
Everything seems to be set up
correctly, but the playback
sound is odd.
• The speakers may be out of phase. Check that the positive/negative speaker terminals on the
receiver are matched with the corresponding terminals on the speakers (see Connecting the
speakers on page 21).
The PHASE CONTROL feature
doesn’t seem to have an
audible effect.
• If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass cutoff is
set to the highest frequency setting. If there is a PHASE setting on your subwoofer, set it to 0º (or
depending on the subwoofer, the setting where you think it has the best overall effect on the sound).
• Make sure the speaker distance setting is correct for all speakers (see Speaker Distance on
page 111).
Noise or hum can be heard
even when there is no sound
being input.
• Check that personal computers or other digital components connected to the same power source
are not causing interference.
There seems to be a time lag
between the speakers and the
output of the subwoofer.
• See Automatically setting up for surround sound (Auto MCACC & Full Band Phase Control) on
page 42 to set up your system again using MCACC (this will automatically comp ensate for a delay in
the subwoofer output).
The maximum volume
available (shown in the front
panel display) is lower than the
+12dB maximum.
• Check that the Volume Limit is set to OFF (see Volume Limit Setup on page 113).
Some of the input functions
cannot be selected using the
INPUT SELECTOR on the front
dial or INPUT SELECT on
remote control.
• Make sure that the function is set to ON at the Input Skip function on the Input Setup menu
(page 44).
• Make sure that HDMI Input on the Input Setup menu is set to OFF (page 44).
Symptom Remedy
No image is output when an
input is selected.
• Check the video connections of the source component (see page 30).
• For HDMI, or when digital video conversion is set to OFF and a TV and another component are
connected with different cords (in Setting the Video options on page 83), you must connect your TV
to this receiver using the same type of video cable as you used to connect your video component.
• Make sure the input assignment is correct for components connected using component video,
HDMI or S-Video cables (see The Input Setup menu on page 44).
• Check the video output settings of the source component.
• Check that the video input you selected on your TV is correct.
• Some components (such as video game units) have resolutions that may not be converted. If
adjusting this receiver’s Resolution setting (in Setting the Video options on page 83) and/or the
resolution settings on your component or display doesn’t work, try switching Digital Video
Conversion (in Setting the Video options on page 83) OFF.
Can’t record video. • Check that the source is not copy-protected.
• The video converter is not available when making recordings. Check that the same type of video
cable is used for connecting both the recorder and the video source (the one you want to record) to
this receiver.
Noisy, intermittent, or distorted
picture.
• Sometimes a video deck may output a noisy video signal (during scanning, for example), or the
video quality may just be poor (with some video game units, for example). The picture quality may
also depen
d on the settings, etc. of your display device. Switch off the video converter and reconnect
the source and display device using the same type of connection (component, S-Video or
composite), then start playback again.
Video signals are not output
from the component terminal.
• When a monitor only compatible with resolutions of 480i is connected to the component terminal
and another monitor is connected to the HDMI terminal, the video signals may not be output to the
monitor connected to the component terminal. If this happens, do the following:
– Turn off the power of the monitor connected to the HDMI terminal.
– Set RES on the VIDEO PARAMETER menu to PURE (page 83).
Symptom Remedy
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