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TROUBLESHOOTING GUIDE
55
No power
Power on, but no sound
One channel dead
All channels on one
side dead
No sound in Mono mode
Dialog is muffled
or inaudible
No sound at unbalanced
output from balanced
source
Some analog sources are
much louder or softer than
other sources
Bass sounds correct on
music but is weak on movie
soundtracks
Bass weak or missing
Power cord is disconnected
Rear-panel AC switch is turned off
AC outlet is dead
Level control set too low
Muting enabled
Headphones plugged in
Wrong input selected
Input source inactive
Source setup wrong
Amplifiers turned off
Faulty connections
Faulty connection from analog
source
Center speaker is off
C 1 is in “Bypass” mode
Source signal levels vary or
“Analog monitor” is miscalibrated
LFE level set too low
Subwoofer output off
Poorly placed subwoofer
Bass limiter set too low
Bass control turned down
Connect power cord
Turn switch back on
Check outlet by plugging in another device;
if dead, check fuse or circuit-breaker
Turn up volume
Switch muting off
Unplug headphones
Check input selection
Make sure source is turned on and playing
Make sure source is set for correct input type
(analog or digital)
Turn amplifiers on
Check all connections in channel, fix as needed
Check connections from source to C 1
Turn center channel on and check its
amplifier and speaker
Change “Balanced Routing” in “Source
setup” menu from “Bypass” to DSP
Change “Analog monitor” settings on “Source
setup” menu
Adjust LFE level on “Audio setup” menu
Turn subwoofer output on in speaker
setup menu
Try other positions, including room corners
Raise Bass Limiter level (if its turned on) in
“Audio setup” or turn Bass Limiter off
If true for all inputs, check setting in “Audio
setup.” If true only for some inputs, check in
“Source setup” whether these sources are
associated with a Preset that includes a bass
cut. If the sources with low bass have “No
change” for their presets, check the bass
control on Page 3 of C1/C2 menu on Master
remote
TROUBLE PROBABLE CAUSE REMEDY