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Troubleshooting
124 En
■ Remote control
■ HDMI
■ Network and USB
“CHECK SP WIRES”
appears in the front panel
display.
Speaker cables are short-circuited. Make sure all speaker cables are connected correctly.
23
There is noise interference
from digital or radio
frequency equipment.
This unit is too close to the digital or high-
frequency equipment.
Move this unit further away from such equipment.
—
The picture is disturbed. The video source uses scrambled or encoded
signals to prevent dubbing.
This unit suddenly enters
the standby mode.
The internal temperature becomes too high and the
overheat protection circuitry has been activated.
Wait about 1 hour for this unit to cool down and then turn it
back on.
—
Problem Cause Remedy See page
Problem Cause Remedy See page
The remote control does
not work or function
properly.
Wrong distance or angle. The remote control will function within a maximum range of 6
m (20 ft) and no more than 30 degrees off-axis from the front
panel.
12
Direct sunlight or lighting (from an inverter type of
fluorescent lamp, etc.) is striking the remote
control sensor of this unit.
Reposition this unit.
—
The batteries are weak. Replace all batteries.
11
The batteries do not last long and get quickly
exhausted.
Using alkaline batteries is strongly recommended.
—
Set the backlight mode to “OFF”.
104
The operation mode selector is set incorrectly. Set the operation mode selector correctly.
When operating this unit, set it to the
F
AMP position.When
operating the component selected by the input selector button,
set it to the
F
SOURCE position. When operating the TV, set it
to the
F
TV position.
—
The remote control code was not correctly set. Set the remote control code correctly using
“List of remote control codes” at the end of this manual.
104
Try setting another code of the same manufacturer using “List
of remote control codes” at the end of this manual.
104
The remote control ID of the remote control and
this unit do not match.
Match the remote control ID of this unit and the remote control.
104
The remote control does
not work or function
properly.
Even if the remote control code is correctly set,
there are some models that do not respond to the
remote control.
Program the necessary functions independently into the
programmable buttons using the Learn feature.
105
The remote control does
not learn new functions.
The batteries of this remote control and/or the
other remote control are too weak.
Replace the batteries.
11
The distance between the two remote controls is
too much or too little.
Place the remote controls at the proper distance.
105
The signal coding or modulation of the other
remote control is not compatible with this remote
control.
Learning is not possible.
—
Memory capacity is full. Delete other unnecessary functions to make room for the new
functions.
109
Problem Cause Remedy See page
No picture or sound
The number of the connected HDMI components
is over the limit.
Reduce the number of the connected HDMI components.
—
HDCP authentication failed. Check that the connected HDMI components support the HDCP
copy protection standards.
—
Problem Cause Remedy See page
The PC server/MCX-2000/
Internet Radio does not
function properly.
The IP address is not set properly. Set the DHCP server function of the router to ON.
Alternately, perform manual configuration according to the
current operating environment.
92
The network cable is not connected. Connect it properly.
37