Filter
Top Products
Symptoms Causes Remedies
Cannot access
the component
connected to the
network.
The component connected to the
network is not properly set.
If the client is automatically authorized, you need
to enter the corresponding information again.
Check whether the connection status is set to
“Do not authorize”.
There are no playable audio files on
the component connected to the
network.
Check the audio files stored on the component
connected to the network.
Audio playback
is undesirably
stopped or dis-
turbed.
The audio file currently being played
back was not recorded in a format
playable on this receiver.
Check whether the audio file was recorded in a
format supported by this receiver.
Check whether the folder has been damaged or
corrupted.
Note that there are cases where even the audio
files listed as playable on this receiver cannot be
played back or displayed (page 43).
The LAN cable is currently discon-
nected.
Connect the LAN cable properly (page 21).
There is heavy traffic on the network
with the Internet being accessed on
the same network.
Use 100BASE-TX to access the components on
the network.
When in the DMR mode, depending
on the external controller being used,
playback may be interrupted when a
volume operation is performed from
the controller.
In this case, adjust the volume from the receiver
or remote control.
Cannot access
Windows Media
Player 11 or
Windows Media
Player 12.
In case of Windows Media Player
11: You are currently logged onto
the domain through your PC with
Windows XP or Windows Vista
installed.
In case of Windows Media Player
12: You are currently logged onto
the domain through your PC with
Windows 7 installed.
Instead of logging onto the domain, log onto the
local machine (page 40).
Cannot listen to
Internet radio sta-
tions.
The firewall settings for components
on the network are currently in opera-
tion.
Check the firewall settings for components on
the network.
You are currently disconnected from
the Internet.
Check the connection settings for components
on the network, and consult with your network
service provider if necessary (page 67).
The broadcasts from an Internet radio
station are stopped or interrupted.
There are cases where you cannot listen to
some Internet radio stations even when they are
listed in the list of Internet radio stations on this
receiver (page 40).
En
78
13 Additional information
HOME MEDIA GALLERY
Symptoms Causes Remedies
Cannot access the
network.
The LAN cable is not firmly connected. Firmly connect the LAN cable (page 21).
The router is not switched on. Switch on the router.
Internet security software is currently
installed in the connected component.
There are cases where a component with Internet
security software installed cannot be accessed.
The audio component on the net-
work which has been switched off is
switched on.
Switch on the audio component on the network
before switching on this receiver.
Playback does
not start while
“Connecting...”
continues to be
displayed.
The component is currently discon-
nected from this receiver or the power
supply.
Check whether the component is properly con-
nected to this receiver or the power supply.
The PC or Internet
radio is not prop-
erly operated.
The corresponding IP address is not
properly set.
Switch on the built-in DHCP server function
of your router, or set up the network manually
according to your network environment (page
67).
The IP address is being automatically
configured.
The automatic configuration process takes time.
Please wait.
The audio files
stored on compo-
nents on the net-
work, such as a PC,
cannot be played
back.
Windows Media Player 11 or Windows
Media Player 12 is not currently
installed on your PC.
Install Windows Media Player 11 or Windows
Media Player 12 on your PC (page 39).
Audio files were recorded in formats
other than MP3, WAV (LPCM only),
MPEG-4 AAC, FLAC, and WMA.
Play back audio files recorded in MP3, WAV
(LPCM only), MPEG-4 AAC, FLAC, or WMA. Note
that some audio files recorded in these formats
may not be played back on this receiver.
Audio files recorded in MPEG-4 AAC
or FLAC are being played back on
Windows Media Player 11 or Windows
Media Player 12.
Audio files recorded in MPEG-4 AAC or FLAC
cannot be played back on Windows Media
Player 11 or Windows Media Player 12. Try using
another server. Refer to the operation manual
supplied with your server.
The component connected to the
network is not properly operated.
Check whether the component is affected by
special circumstances or is in the sleep mode.
Try rebooting the component if necessary.
The component connected to the
network does not permit file sharing.
Try changing the settings for the component
connected to the network.
The folder stored on the component
connected to the network has been
deleted or damaged.
Check the folder stored on the component con-
nected to the network.
Network connections could be
restricted due to the computer’s net-
work settings, security settings, etc.
Check the computer’s network settings, security
settings, etc.