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Corel Print House Magic Service & Support B-11
Appendix B: Customer
Support
Corel Print House Magic Service & Support
Corel is committed to providing customers with high-quality, timely technical
support. This section describes the range of support services available.
Note: The terms of Corel's technical support offerings are subject to change
without notice.
Technical Support Services
Classic technical support services
Technical support is available for 30 days from the day you place your first call to
technical support at 613-728-6891 (North America Only). There will be no
support fees charged for this initial 30 day period other than applicable long
distance telephone toll charges. Corel representatives are available to respond to
calls from Monday to Friday, 8:30 a.m. to 7:30 p.m., Eastern Standard Time.
During and after your classic support period, you can also use other basic services.
Descriptions of other services are available from Corel’s home page on the World
Wide Web at HTTP://WWW.COREL.COM. For details on the support options
available after your classic support service expires, please contact Corel Technical
Support at (613) 728-6891 (Please note: Long distance toll charges will apply).
Worldwide Technical Support
Corel customers residing outside North America can contact Corel Technical
Support representatives in Dublin, Ireland, or a local Authorized Support Partner.
Technical support outside North America is available to you at the following
locations. If your country is not listed below, please check the Services and
Support section on our World Wide Web site at: WWW.COREL.COM. You may
also dial (353)-1-7082500 for information on reaching Technical Support.
Priority Technical Support services
To request an up-to-date listing of Corel's Authorized Support Partners worldwide,
and a copy of Corel's Priority Technical Support Policy, contact Corel Technical
Support at (353)-1-7082500.
Access numbers for Corel Print House Magic Technical
Support
Latin America
Argentina . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (0541) 954-6500
Brazil. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 011 5505 4725
Chile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562 671-3060
Columbia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57-1-2150411
Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01-800-024-2673