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INTUITY Multimedia Messaging User’s Guide
585-310-748 Issue 2
January 1997
Page 48How the System Interprets Text/E-Mail
Rules for Creating Text Messages You Send to
Phone Mailboxes
Because of the way the system interprets text, use the following rules when sending text
messages to users who might listen to, not read, them:
1. Use capital letters only at the beginning of a sentence or for very common
all-capital abbreviations.
2. Do not use abbreviations, if possible.
3. For all capital abbreviations, insert a period and space between each letter, if
possible.
4. Write dates with slashes, including the year, or spell out the dates.
5. Always include a space after a period, except for decimal numbers.
6. Use a colon (:) in clock time, a slash (/) for fractions, a dollar sign ($) followed by
numbers for dollars, and an apostrophe in contractions.
7. Avoid all other punctuation, especially when the punctuation carries any other
significant meaning. Instead, spell out the significant punctuation. For example,
instead of
When the $ are > 100, issue 11 (issue 12 and 13 are also sometimes
included) sells much more quickly, write When the price is greater than 100, issue
11 sells much more quickly. Issue 12 and 13 are also sometimes included in this
pattern
.