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Solutions to Some Common Symptoms 3-5
Chapter 3: Problem Solving
is assigned drive E:\, the program is looking for the CD only in drive D:\
and will not see the CD in drive E:\. If you want to use the CD-Writer
Plus drive with these programs, reassign the drive letters, making the CD-
Writer Plus drive come before the CD-ROM drive, as follows:
■ In Windows 95,click on Start/Settings/Control Panel and double-
click on the System icon. Display the Device Manager and double-
click on CDROM. Double-click on the CD-ROM drive, and then click
on the Settings tab. Under Reserved drive letters, select the drive
letter after the existing letter (for both start and end drive letter) and
click on OK. Then double-click on the CD-Writer Plus drive, and then
click on the Settings tab. Under Reserved drive letters, select the drive
letter before the current one and click on OK.
■ In Windows NT, click on Start/Programs/Administrative
Tools(common). Choose Disk Administrator. Right-click on the
drive letter you wish to change. Select Assign Drive Letter. Change
the drive letter.
Unable to see the CD label or all the sessions/files on the CD in
Windows Explorer.
Refresh the screen. To do this select the My Computer icon in Windows
Explorer and press F5.
Lost power to the computer or had to press CTRL-ALT-DEL
while writing to the CD!
If you lose power while writing to your CD (the CD-Writer Plus drive's
red light is on) OR if you exit an application or press CTRL-ALT-DEL
while writing to CD...
You may be able to salvage your CD, but ONLY if you:
1. LEAVE YOUR CD IN THE DRIVE, DO NOT OPEN THE CD TRAY
2. Turn your machine off
3. Turn it back on
4. Then re-enter the application you were using
Once the application tries to access the CD-Writer Plus drive, the
recovery operation will make it appear that the last session is there.
However, in reality, only a part of the CD's directory may be there. Your
recordable CD is still usable if you can read the directory. Repeat the
entire copy operation to make sure that your files are copied to the
recordable or ReWritable CD.