HP (Hewlett-Packard) C4392-90100 CD Player User Manual


 
If You Have Problems 1-35
Chapter 1: Installing CD-
Writer Plus and Software
If You Have Problems
Did you read the Install Recommendation? (see page 1-4 if you
installed in an empty drive bay, or page 1-21 if you replaced a
CD-ROM)
There are many factors that need to be taken into consideration when
installing an IDE device. By reading the Install Recommendation, you
will know how to install successfully without needing to evaluate the
technical details.
Can’t find the IDE controller in your computer?
Check the manual that came with your computer or call the computer
manufacturer for assistance. The IDE controller may be located on the
motherboard or a daughter board. It may be hard to find because it is
behind some other component inside your computer such as the power
supply. Or, your computer may not have a connector attached for access
to the IDE controller. DO NOT ATTACH THE CD-WRITER PLUS DRIVE
TO A SOUND BOARD’S IDE CONTROLLER. Do not use the Colorado IDE
Adapter board as an alternate IDE controller for the CD-Writer Plus.
Now your computer won’t boot up!
Turn your computer off and then back on.
Turn off and unplug your computer. Double-check each connector
along the data cable and straighten any bent pins. The connectors are
inserted properly when all pins are covered and the colored stripe on
the side of the data cable lines up with PIN-1 of each connector.
Is the power cable attached correctly to each device?
If you are sharing the IDE data cable between the CD-Writer Plus
drive and another device, did you change the data-cable (middle/end)
connector attached to the device that was already inside your
computer? Did you follow the Install Recommendation’s instructions
for determining the jumper setting on page 1-4 (installation in an
empty drive bay) or page 1-21 (CD-ROM replacement)?
If you changed the data-cable connector location, change it back to
the original position. The other device may be jumpered to Cable-
select rather than Master or Slave. If this is true, the location of the
data-cable connector (middle/end) is very important.