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Troubleshooting Guide
The Emotiva DMC-1 is expertly designed and built to provide years of trouble-free performance.
Most problems that occur can usually be solved by checking your setup or making sure that the
audio and video components connected to the processor are on and fully operational.
The following information will help you deal with common setup problems you may experience
during normal use of your unit. If problems persist, contact your Emotiva Dealer for help.
No Sound (from one or more full range speakers)
Speaker cables may have come undone. Turn o your system and check the cables, and tighten the
binding posts.
An audio cable may have an internal break.
The volume level is low for the channels concerned. Recheck the calibration procedure (page 59).
The Mute switch is on.
The channel has not been turned on in the Speaker Size Menu (pages 56-57).
The correct surround mode is not selected. (Some DVD discs are stereo only).
Note: In Source Direct mode, only the front left and right speakers are engaged. They must also be
set to Large.
No Subwoofer (or poor output)
The subwoofer’s amplier is o or its controls are set low.
Are all other speakers set to LARGE in the Speaker Size menus?
SUB is not switched on in the Speaker Size Menu (page 57).
Recheck the calibration procedure (page 59).
Adjust the Crossover and check Bass Management (page 60).
See pages 76-77 to nd the best location for your subwoofer.
If the bass is weak during Dolby Digital or DTS playback, check the correct audio output is selected
in your DVD menu, otherwise it may just play stereo into your DMC-1 and you won’t get the true
LFE signal to the subwoofer.
Poor AM Reception
Often one of the main complaints about poor AM reception is that the same AM station can be heard
at dierent frequencies. Check to see is BOTH wires of the AM loop antenna are connected. A loop
antenna is required for AM reception, as it forms part of the front-end tuned circuit.
Poor FM Reception
The antenna may be incorrectly attached.
Station not correctly tuned in, weak or o the air.
You can improve reception by using external antennas. Some cable TV feeds also offer FM
reception.