366 Section 7A: Help
11. When synchronization has finished, press Menu (right softkey) and select
Disconnect Bluetooth.
Exchange ActiveSync (wireless synchronization)
I Can’t Synchronize With My Company’s Exchange Server
If you’re unable to change your lock settings, check with your system administrator to find out
if a systemwide locking policy is in place.
My Scheduled Sync Doesn’t Work
ⅷ If your company uses Microsoft System Center Mobile Device Manager, contact your
system administrator to find out whether synchronization frequency settings are restricted
on your Treo.
ⅷ By default, a scheduled sync does not work while you are roaming. This is to prevent
roaming charges on your account. If roaming charges are not a concern, follow these
steps to continue your sync schedule while roaming:
1. Press Start and select Programs.
2. Select ActiveSync .
3. Press Menu (right softkey) and select Schedule.
4. Check the Use above setting when roaming box.
5. Press OK .
An Alert Tells Me That ActiveSync Encountered a Problem on the Server
There is a temporary problem with the server, or the server may be temporarily overloaded.
Try again later, and if the problem persists, contact your system administrator.
An Alert Tells Me That There Is Not Enough Free Memory to Synchronize
ActiveSync ran out of storage space. Try the following:
1. Go to Task Manager and close all running programs (see “Closing Applications” on
page 71 for details).
2. If the problem persists, see “Making Room on Your Treo” on page 374 for suggestions
of other ways to free up space on your Treo.
