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LSP 500 PRO | 57
If a problem occurs ...
Problem Possible cause Possible solution See
Only the left channel of the
stereo signal is heard
The Right Link mode is
activated.
Check the signal output
configuration.
page 41
A loud whistling sound or feed-
back is heard
The distance between micro-
phone and LSP 500 PRO is too
short.
Increase the distance between
microphone and LSP 500 PRO.
The gain reduction of the com-
pressor is set too high.
Adjust the gain reduction of
the compressor.
page 32
The EQ is incorrectly adjusted. Check the EQ settings. page 29
The tablet app does not dis-
play the status information
of the associated wireless
microphones
Device detection for the ins-
talled receivers has not been
performed.
Perform device detection. page 51
The installed receiver is not
connected to the LSP 500 PRO.
Check the cable connections of
the installed receiver.
page 20
The installed receiver does
not support the media control
protocol.
The media control protocol is
onyl supported by devices of
the Sennheiser ew 300 G3 and
ew 500 G3 series.
The IP address of the installed
receiver is not valid.
Check the IP address of the
installed receiver.
instruction
manual of the
receiver
Problems with the WLAN
connection
Divers causes Observe the information on
WLAN operation.
page 42
A USB storage device cannot
be detected or used
The USB storage device is not
formatted or not compatible.
Check if the USB storage device
complies with the require-
ments specified for use with
the LSP 500 PRO.
page 35
The charge status display on
the battery pack does not light
up when the corresponding
button is pressed
The battery pack has activated
the deep discharge protection.
Recharge the battery pack. page 12
The battery pack is defective. Replace the battery pack by
a new one and dispose of the
defective battery pack.
page 12
Bad reception on the installed
receiver, diversity reception
does not function properly
The receiver antennas are not
optimally oriented.
Check the orientation of the
antennas of the installed
receiver.
page 20
The radio transmission bet-
ween 2 LSP 500 PRO is subject
to interference
The transmitter installed in
the first LSP 500 PRO is set
to stereo operation, the re-
ceiver installed in the second
LSP 500 PRO can only process
mono signals.
Set the transmitter to mono
operation.
instruction
manual of the
transmitter
The 2 LSP 500 PRO are too far
away from one another; the
radio transmission is affected
by obstacles between the
2 LSP 500 PRO.
Reduce the distance between
the 2 LSP 500 PRO; remove
obstacles that affect the radio
transmission between the
2 LSP 500 PRO.