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11.Troubleshooting
WARNING
Under no circumstances should you try to repair the set yourself as this will invalidate the
guarantee. Do not open the set as there is a risk of electric shock.
If you need any support:
1) check the points listed below;
2) visit http://www.philips.com/support for online support;
3) call our help line (see page 63).
Receiver problems Possible cause Solution
No power, even when BSTANDBY ON is pressed. Mains lead not (properly) (Properly) connect the mains lead.
connected.
Volume turns down automatically/sound switches Set became too hot. Wait until set has cooled down.
off completely.
Display does not light up. Display brightness has been set Increase display brightness with
to 0. DIM (22) on the remote control.
Receiver goes to standby automatically Internal overheating. Move the receiver away from the heat sources
(Standby LED) flashes and cannot be activated again. (or vice versa).
Make sure nothing is placed on top of the
receiver.
Make sure the receiver is not placed on top of
equipment that might heat up (e.g. another
receiver or amplifier).
Make sure all air inlets and outlets are clear
from obstructions.
Remote control problems Possible cause Solution
No reaction on remote control commands. Batteries not properly inserted. Insert batteries properly.
Distance to DFR9000 too great. Reduce distance.
Wrong remote control mode. Use SELECT (3) to select RECVR.
Remote control mode does not light up in Batteries exhausted. Replace batteries.
status window (3).
Speaker problems Possible cause Solution
Poor sound or no sound at all from one or more Speaker(s) not (properly) connected. Connect speaker(s) properly.
speakers. See '4.8 Connecting the speakers'.
Speaker size, distance and/or volume (Properly) set speaker size, distance and/or
not properly set. volume. See '6.4 Setting the speaker size and
distance' and '6.5 Setting the speaker volume'.
'Mute' (11) activated. Disable 'Mute' (11).
Speaker size set to 'None' Select correct speaker size. See '6.4 Setting the
in 'Speaker' menu. speaker size.
Reversed left and right sound. Speakers not properly connected. Connect speakers properly.
See '4.8 Connecting the speakers'.
Sound level of one or more speakers is too high Sound level not (properly) (Properly) adjust sound level of the speaker(s).
or too low. adjusted. See '6.5 Setting the speaker volume'.