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Extron’s Warranty
Extron Electronics warrants this product against defects in materials and workmanship for a period of three
years from the date of purchase. In the event of malfunction during the warranty period attributable directly to
faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or
components, to whatever extent it shall deem necessary to restore said product to proper operating condition,
provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, Europe, Africa, and the Middle East:
and Central America:
Extron Electronics Extron Electronics, Europe
1001 East Ball Road Hanzeboulevard 10
Anaheim, CA 92805, USA 3825 PH Amersfoort
The Netherlands
Asia: Japan:
Extron Electronics, Japan
Extron Electronics, Asia Kyodo Building
135 Joo Seng Road, #04-01 16 Ichibancho
PM Industrial Bldg. Chiyoda-ku, Tokyo 102-0082
Singapore 368363 Japan
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or
mechanical abuse, abnormal operating conditions or non-Extron authorized modification to the product.
If it has been determined that the product is defective, please call Extron and ask for an Applications Engineer
at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.6383.4400 (Asia), or 81.3.3511.7655 (Japan) to receive an
RA# (Return Authorization number). This will begin the repair process as quickly as possible.
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or
damage during shipment. Returned units must include the serial number and a description of the problem, as
well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and
its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics
be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron
Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty
may not apply to you.