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AXIS Q7401 - System Options
Support
The Support Overview page provides valuable information on troubleshooting and contact information, should you require
technical assistance.
System Overview -
is an overview of the video encoder’s status and settings. Information that can be found here includes the
video encoder’s firmware version, IP address, security, event and image settings and recent log items. Many of the captions are
also links to the proper Setup page to conveniently make adjustments in the video encoder’s settings.
Logs & Reports - when
contacting Axis support, please be sure to provide a valid Server Report with your query. The Access
Log is automatically included in the server report.
Information
The Logs, th
e Server Report and the Parameter List may prove useful when troubleshooting a problem or when contacting the
Axis support web.
System Log - Provides information
about system events.
Access Log - The Access Log may be used for vari
ous purposes:
• Security - Tracking all access to your the video encoder. The access log
lists the IP addresses, users and networking proto-
cols used to access the video encoder.
• Simple web attraction tracker.
• System analysis and trouble shooting.
Server Report -
Provides information about the server status and should always be included when requesting support.
Parameter List - Shows the unit's parameters and their current settings.
Connection List - Lists all cl
ients that are currently accessing video and audio. It is also used for system analysis and trouble
shooting.
Configuration
From the drop-down lists, select the size and level of informat
ion to be added to the System and Access Log files.
The default information level for the Access Log is set to Critical & Warnings. However, in an error situation and when
requesting support, set it to the lowest information level Critical & Warnings & Info.
For the Log Level for Email, select from the drop-down list the level
of information to send as email and enter the destination
email address.
Advanced
Scripting is an advanced function that enables you to customize and use scripts. This function is a very powerful tool.
Caution!
Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems,
reset the unit to its factory default settings.
Axis strongly recommends that you do not use this func
tion unless you understand the consequences. Note that Axis
support does not provide assistance for problems with customized scripts.
For more information, please visit the Developer pages at www.axi
s.com/developer
Plain Config
- this function is for the advanced user with experience of Axis video encoder configuration. All parameters can
be set and modified from this page. Help is available from the standard help pages.