Troubleshooting 145
Troubleshooting
System
Find the description that most closely matches your
problem and try the corresponding solution.
Problem Solution
My HP Digital
Entertainment Center
won’t turn on at all.
■ When you press the On button on the front of the HP Digital Entertainment
Center, the following events should happen:
a The HP power button should light and the front display lights up.
b The hard disk drive and fans spin.
c The HP Digital Entertainment Center makes one beep, indicating it is
operating properly.
■ If the HP Digital Entertainment Center doesn’t go through the previous
procedure, check the following:
a The power cord and all cables are securely plugged into the HP Digital
Entertainment Center.
b The power cord is plugged into a grounded outlet. Check to see whether
the outlet works by plugging another item into it.
c Look inside the rear fan. If you see a green LED, then AC power is
available.
d The TV or monitor is connected to the HP Digital Entertainment Center,
plugged in, and turned on.
e Make sure that the HP Digital Entertainment Center is not too hot, and that
vents are not blocked.
I installed a new printer
or other device, and it
won’t work.
■ Be sure that you installed the device drivers that came with the new device.
■ You may need an updated driver for Windows XP. For non-HP peripherals,
contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to
the Warranty and Support Guide for details.