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Appendix
En-83
Troubleshooting
Case 1:
If an error occurs, an error number “Error!! *-**” or an
error message is displayed on the AV receiver’s display.
(Alpha-numeric characters on the front display are denoted
by asterisks.) Refer to the following table and take
appropriate action.
■ Errors during an update via USB
Case 2:
If an error occurs during the update process, disconnect
then reconnect the AC power cord and try again.
Retry the update procedure from the beginning. If the error
persists, please contact the retailer where you purchased it,
the distributor which is located in the country you
purchased or TASCAM customer support. When you
contact them, please provide the error code.
Error Code Description
*
-10,
*
-20
The USB device was not detected. Make sure
the USB flash memory or USB cable is
properly connected to the USB port. If the USB
storage device has its own power supply, use it
to power the USB device.
*
-14
The firmware file was not found in the root
folder of the USB device, or the firmware file is
for another model. Retry and download the file
on the support page of the web site, following
the on-site instructions. If the error persists,
please contact TASCAM Support and provide
the error code.
Others Retry the update procedure from the beginning.
If the error persists, please contact TASCAM
Support and provide the error code.