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There is no sound from the sub woofer.
• Make sure that the SUBWOOFER setting is set to
“YES” (page 31).
Sound lacks bass.
• Check that the speaker’s + and – jacks are
connected correctly.
CD/DVD player
The disc tray does not open and “LOCKED”
appears.
• Contact your Sony dealer or local authorized Sony
service facility.
The disc tray does not close.
• Place the disc correctly.
• Always close the tray by pressing Z on the CD/
DVD player. Trying to press the tray closed with
your fingers may cause problems with the player.
The disc does not eject.
• You cannot eject the disc during CD Synchro
Recording. Press x to cancel the CD Synchro
Recording, then press Z on the CD/DVD player
to eject the disc.
• Consult your nearest Sony dealer.
Play does not start.
• Open the disc tray and check whether a disc is
loaded.
• Wipe the disc clean (page 63).
• Replace the disc.
• Place the disc that this system can play (page 5).
• Place the disc correctly.
• Place the disc in the tray with the label side up.
• Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a few
hours until the moisture evaporates.
•Press nN to start play.
• The region code on the DVD does not match the
system.
Disc access takes a long time.
• Set “DVD POWER ON” by DVD power manage
function (page 37).
The sound skips.
• Wipe the disc clean (page 63).
• Replace the disc.
• Try moving the system to a place without
vibration (e.g., on top of a stable stand).
• Try moving the speakers away from the system, or
placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.
Play does not start from the first track.
• Press PLAY MODE repeatedly until both “PGM”
and “SHUF” disappear to return to Normal Play.
• Resume Play has been selected. Press x in stop
mode, then start playback (page 15).
• The title, DVD or PBC menu automatically
appears on the screen.
Playback starts automatically.
• The DVD features an auto playback function.
Playback stops automatically.
• Some discs may contain an auto pause signal.
While playing such a disc, the playback stops at
the auto pause signal.
The system turned off during DVD playback.
• If approximately one hour passes with DVD
playback paused or with the DVD top menu or a
DVD menu displayed during DVD playback, the
system automatically turns off.
You cannot perform some functions such as
Stop, Search, Slow-motion Play, Repeat Play,
Shuffle Play, or Program Play.
• Depending on the disc, you may not be able to do
some of the operations above. Refer to the
operating instructions supplied with the disc.
MP3 audio track cannot be played back.
• Recording was not performed according to the
ISO9660 level 1, level 2 format or Joliet in the
expansion format.
• The MP3 audio track does not have the extension
“.MP3”.
• The data is not stored in MP3 format.
• The system can play only MP3 (MPEG1 Audio
Layer3) audio.
• Remove the disc and select “CUSTOM SETUP”
from the setup items. Then select “DATA CD
PRIORITY” and set to “MP3” again.
• Playback is possible up to 8 levels.
MP3 audio tracks take longer to play back than
others.
• After the system reads all tracks on the discs,
playback may take more time than usual if:
– the number of albums or tracks on the disc is
very large.
– the album and track organization structure is
very complex.