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Disc player
The disc tray does not open and “LOCKED”
appears in the display.
• Consult your nearest Sony dealer.
The disc tray does not close.
• Load the disc correctly.
• Always close the tray by pressing Z on the unit.
Do not forcibly push the disc tray to close it as this
may cause a malfunction.
The disc does not eject.
• You cannot eject the disc during CD Synchro
Recording. Press x to cancel the CD Synchro
Recording, then press Z on the unit to eject the
disc.
• Consult your nearest Sony dealer.
Playback does not start.
• Open the disc tray and check whether a disc is
loaded.
• Wipe the disc clean (page 93).
• Reload the disc.
• Load the disc that this system can play back
(page 5).
• Load the disc correctly.
• Load the disc in the tray with the label side facing
up.
• Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a few
hours until the moisture evaporates.
• Press H (or hH on the unit) to start
playback.
• The region code on the DVD VIDEO does not
match the system.
• Cancel the Custom Parental Control function
(page 47).
The sound skips.
• Wipe the disc clean (page 93).
• Reload the disc.
• Try moving the unit to a place without vibration
(e.g., on top of a stable stand).
• Try moving the speakers away from the unit, or
placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.
Playback does not start from the first track.
• The system is in Program Play or Shuffle Play
mode. Turn off Program Play and Shuffle Play.
• Resume Play has been selected. Press x. Then,
press H (or hH on the unit) to start playback
(page 20).
• The title, DVD VIDEO or PBC menu
automatically appears on the screen.
Playback starts automatically.
• The DVD VIDEO features an auto playback
function.
Playback stops automatically.
• Some discs may contain an auto pause signal.
While playing such a disc, the playback stops at
auto pause signal.
You cannot perform some functions such as
Stop, Lock Search, Slow-motion Play, Repeat
Play, Shuffle Play or Program Play.
• Depending on the disc, you may not be able to do
some of the operations above. Refer to the
operating instructions supplied with the disc.
MP3 audio track cannot be played back.
• Recording was not performed according to the
ISO 9660 Level 1, Level 2, or Joliet in the
expansion format.
• The MP3 audio track does not have the extension
“.MP3”.
• The data is not stored in MP3 format.
• The MP3 audio tracks in format other than
MPEG 1 Audio Layer 3 and MPEG 2 Audio
Layer 3 cannot be played back.
• The system can play back to a depth of 8 folders
only.
• The “MODE (MP3, JPEG)” setting has been set to
“IMAGE (JPEG)” (page 33).
• The disc contains DivX video files.
• The system cannot play back MP3 audio tracks
recorded on DATA DVDs.
• The disc contains more than 200 albums.
• The album contains more than 300 tracks when
“MODE (MP3, JPEG)” is set to “AUTO” and
more than 600 tracks when “MODE (MP3,
JPEG)” is set to “AUDIO (MP3)”.
MP3 audio tracks take longer time to play back
than others.
• After the system reads all the tracks on the disc,
playback may take more time than usual if:
– the number of albums or tracks on the disc is
very large.
– the album and track organization structure is
very complex.