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104 | FAQ and troubleshooting
Problem: How do I tell what IP Address the Rio Receiver is using?
Troubleshooting measures:
1. On the Rio Receiver, go to the Rio Receiver Menu and select ’About
Receiver’.
2. Press the Volume/Select knob to enter your selection.
3. The Rio Receiver software and license information will scroll by followed by
the Server IP and the Local IP. The Local IP is the IP address to the Rio
Receiver.
Problem: How do I tell what IP Address the Rio Advanced Digital
Audio Center is using?
Troubleshooting measures:
1. On the Rio Advanced Digital Audio Center, navigate to Menu > About Your
Rio Advanced Digital Audio Center.
2. The Rio Advanced Digital Audio Center software version information will
scroll by followed by the Home PNA IP and the Home PNA DHCP IP. The
Home PNA IP is the IP address to the Rio Advanced Digital Audio Center.
Problem: The Rio Advanced Digital Audio Center does not
automatically receive an IP when connected to my network.
Troubleshooting measures:
1. It may be necessary to manually set an IP for your Home PNA or USB
ethernet card on your PC.
2. On your PC, click Start > Settings > Control Panel.
3. Double-click the Network icon.
4. Click the TCP/IP component installed for your Home PNA or USB ethernet
card.
5. Click the Properties button.
6. On the IP Address tab, click Specify an IP address.
7. In the IP Address box, type 192.168.0.x (where x is a number between 2 and
254).
NOTE: The IP Address should be one that is not currently in use by
another computer on your network. If you are using Windows
Me, uncheck the ’Detect connect to network media’ box.
8. In the Subnet Mask box, type 255.255.255.0.
9. Click OK twice, then click Yes when prompted to restart your computer.