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Problem Solution
I am having
problems pairing
the headset with a
mobile phone.
Make sure that your mobile phone is Bluetooth
enabled. If you previously paired your mobile phone
with another headset, disconnect the link between
the mobile phone and the headset before pairing the
mobile phone with your Calisto headset.
During pairing, make sure that your Calisto headset is
in pairing mode while your mobile phone is searching
for Bluetooth devices. See the online pairing guide at
www.plantronics.com/easytopair or your mobile phone
user manual for more information. For complete pairing
instructions, see “Pairing your Calisto headset with
your mobile phone” on page 12.
My mobile phone
does not work
when used within
range of my
Calisto headset.
When using the headset with your mobile phone for the
first time, it is recommended that you do it out of range
from the Calisto handset and base. Once you have
successfully received and answered calls with your
mobile phone, bring the headset back within range to
answer both landline and mobile calls.
By default, incoming and outgoing mobile calls are
automatically sent to the Calisto headset instead of the
mobile handset when the headset is within range of the
mobile phone. Therefore, if a call dialed or answered on
the mobile phone cannot be heard, the audio is most
likely in the Calisto headset. To transfer the audio back to
the mobile phone, press and hold the Headset button
for 2 seconds (see “Mobile call transfer” on page 15).
My headset does
not respond when
I press the button.
The Headset button should be pressed “inward” for
under 1 second in order to answer or end a call. A high
beep indicates that the headset has successfully
registered the command. Pressing the Headset
button longer could trigger a different headset command.
In some instances, there can be a slight delay between
pressing the Headset button and connecting to a
landline call (see “Placing calls” on page 9), connecting
to a mobile call, or having the mobile phone perform
a specific action such as redial or “call reject” (see
“Additional mobile phone/headset features” on page 15).