Filter
Top Products
58
Troubleshooting
If you are having trouble operating your CR-N1, look up the symptoms in the following table
and then try the suggested remedy. If you cannot resolve the issue yourself, contact your near-
est Onkyo dealer.
Symptom Possible cause Remedy
Cannot turn on the CR-N1.
The AC power cord is not fully
inserted into the wall outlet?
Check the AC power cord and make
sure that it’s fully inserted into the
wall outlet. See page 29.
There’s no sound from the
speakers.
The volume is turned down? Adjust the volume. See page 33.
A pair of headphones are
connected to the PHONES
jack?
Disconnect the headphones. See
page 28.
The output is muted by the
Muting function?
Turn off the Muting function. See
page 34.
The speakers are not
connected correctly?
Check the speaker connections. See
page 18.
Sound is coming from only
one speaker.
The quiet speaker is not
connected correctly?
Check the speaker connections. See
page 18.
There’s no sound when the
timer turns on the CR-N1.
The volume is turned down? Adjust the volume. See page 33.
The timer source is set to CD,
but no CD is loaded?
Load a CD and try again. See
page 35.
The timer source is set to LINE
or USB, but the external LINE
or USB device is not working
properly?
Make sure that the external LINE or
USB device is working properly.
The remote controller doesn’t
work properly.
The batteries have expired? Install new batteries. See page 8.
The remote control is too far
away from the CR-N1?
Try using the remote controller
closer to the CR-N1. See page 8.
There’s an obstacle between
the CR-N1 and the remote
controller?
Remove the obstacle.
Cannot tune into AM stations.
The AM loop antenna is not
connected properly?
Make sure that the AM loop
antenna is connected properly. See
page 23.
AM reception is hindered by a
buzzing noise, especially at
night and with weak signals.
Interference caused by
electrical equipment, such as
fluorescent lights?
Move the AM loop antenna away
from electrical equipment and
fluorescent lights. See page 23.
Install an outdoor AM antenna. See
page 23.
AM reception is hindered by a
high-pitched noise.
Interference caused by a TV?
Move the AM loop antenna and
CR-N1 away from the TV. See
page 23.
AM or FM reception is
hindered by a crackling noise.
Interference caused when a
fluorescent light is turned on,
or from motor car ignition
systems?
Locate the antenna away from
fluorescent lights.
Install an outdoor FM antenna as far
away as possible from any roads. See
page 24.
The FM sound quality and
stereo separation are poor
even though the tuning and
stereo indicators are
displayed.
The signal is too strong? Try an indoor FM antenna.
Tall buildings or mountains
are creating multiple radio
wave reflections?
Try an FM antenna with greater
directionality.