Gateway DVD Player CD Player User Manual


 
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Chapter 6: Troubleshooting
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If the video cables are damaged, replace them.
Make sure that the player is connected to the correct TV input.
Make sure that the video input on the TV is set to view the DVD player.
Make sure that video is set to the correct mode. Press the VIDEO OUT button
on the remote control until a picture is visible.
The picture on my TV has a lot of static, or “noise”
Make sure that the DVD is not dirty or flawed.
If the picture output from your player goes through your VCR to get to
your TV, the copy-protection signal used on some DVDs could diminish
the picture quality. Try connecting the player directly to the TV. If you still
experience problems, try connecting your player to your TV’s S-Video
input.
The DVD picture does not fill the screen on my standard television.
Change the aspect ratio. For more information, see “To set the aspect ratio:”
on page 38.
If the picture does not change, the DVD’s aspect ratio may be fixed and
cannot be adjusted.
No sound plays while playing media through the player.
Make sure that all audio cables are securely plugged in.
If any audio or speaker cables are damaged, replace them.
Make sure that the volume is turned up on your TV.
Make sure that the player’s audio settings match your TV and audio system
settings.
The player may be in Pause, Slow Motion, or Forward/Reverse Scan mode.
Press
PLAY on the remote control to return to normal playback mode.
There is no surround effect during playback of Dolby Digital
soundtrack.
Make sure your audio cables are correctly connected. For more
information, see “Connecting the player” on page 15.
Depending on the DVD, the audio output may not use all 5.1 channels,
but instead output mono or stereo sound, even if the soundtrack is
recorded in Dolby Digital format.