Action Yes No
a From the scanner home screen, navigate to:
> Settings > General Settings > Run initial setup > Yes >
Submit
b Turn off the printer and the scanner, and then turn them back on.
The “Select your language” screen appears on the scanner display.
c Select a language, and then touch .
d Select a country or region, and then touch Next.
e Select a time zone, and then touch Next.
f Select Fax and E‑mail, and then touch Next.
Are the fax and e‑mail functions set up?
The problem is solved. Contact
customer
support.
Received fax has poor print quality
Action Yes No
Step 1
Ask the person who sent you the fax to:
a Check if the quality of the original document is satisfactory.
b Increase the fax scan resolution, if possible.
c Resend the fax.
Is the fax print quality satisfactory?
The problem is solved. Go to step 2.
Troubleshooting 351
