Diagnostics menu
The diagnostics menu allows you to run tests that can help you identify and solve problems
with the printer.
Menu item Description
PRINT EVENT LOG
This ite
m will print an event log that will display
the last 50 entries in the printer event log, starting
with the most recent.
SHOW EVENT LOG
This item displays the last 50 events on the
control panel display, starting with the most
recent.
PQ TROUBLESHOOTING
This item will print a series of print quality
assessment pages that will help troubleshoot
many print
quality problems.
DISABLE CA
RTRIDGE CHECK
This item allows you to remove a print cartridge
to help determine which cartridge is the source
of the problem.
PAPER PATH TEST
This item is useful for testing the paper handling
features of t
he printer, such as the configuration
of the trays.
SENSOR TEST
This item allows you to test the paper path
sensors and switches for correct operation.
COMPONENT TEST
This item will activate individual parts
independently to iso
late noise, leaking, and other
hardware issues.
PRINT/STOP TEST
This item isolates print quality faults more
accurately by stopping the printer in mid print
cycle. Stopping the printer in mid cycle allows
you to see where the image begins to degrade.
36 Chapter 2 Control panel EN_WW
