A SERVICE OF

logo

Issue Cause Solution
Printer supply items have
reach
ed the end of their useful
life.
Check the printer control panel
for me
ssages prompting you
to replace supplies, or print a
suppliesstatuspagetoverifythe
remain
ing life of the supplies.
See
Replacing supplies for
more information.
Common causes of paper jams
(cont
inued)
Paper was not stored correctly. Replace the print paper. Paper
should be stored in the original
packaging in a controlled
environment.
1
If the printer still continues to jam, contact HP Customer Support or your authorized HP service
provider. For more information, see
http://www.hp.com/support/lj5500.
140 Chapter 8 Problemsolving EN_WW