![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/6/3b/63bff206-3317-4ea6-b13f-6a0448f89f74/63bff206-3317-4ea6-b13f-6a0448f89f74-bg8a.png)
13.2. Asking for Help
13.2.1. Go to Web Self Service
Got a question? Our security experts are available to help you 24/7 via phone, email
or chat at no additional cost.
Please, follow the links below:
English
http://www.bitdefender.com/site/KnowledgeBase/browseProducts/2194/
German
http://www.bitdefender.com/de/KnowledgeBase/browseProducts/2194/
French
http://www.bitdefender.com/fr/KnowledgeBase/browseProducts/2194/
Romanian
http://www.bitdefender.com/ro/KnowledgeBase/browseProducts/2194/
Spanish
http://www.bitdefender.com/es/KnowledgeBase/browseProducts/2194/
13.2.2. Open a support ticket
If you want to open a support ticket and receive help via email, just follow one of these
links:
English: http://www.bitdefender.com/site/Main/contact/1/
German: http://www.bitdefender.de/site/Main/contact/1/
French: http://www.bitdefender.fr/site/Main/contact/1/
Romanian: http://www.bitdefender.ro/site/Main/contact/1/
Spanish: http://www.bitdefender.es/site/Main/contact/1/
Support
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BitDefender Antivirus 2008