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Troubleshooting
Q4
Other problems
Symptom
Cause
Solution
Cannot synchronize
the PJP-MC24 or PC
to an NTP server.
to the Web interface.
The NTP server IP address or
domain name is incorrect.
• Check to make sure that the settings
match the NTP server information.
• Ping the NTP server to conrm that it is
functioning.
The route to the registered NTP
server has not been congured.
Check the provider and route settings.
An incorrect time
is displayed.
The time zone is not set
properly.
Set the time zone according to the
PJP-MC24 location.
Cannot log in on
CONSOLE Port
You are using a straight serial
cable.
Use a cross serial cable.
The serial port settings are
incorrect.
Set to 9600 bps, 8 bits, 1 stop bit, and no
parity (page 75).