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TROUBLESHOOTING
ADDITIONAL
INFORMATION
Problem Cause Remedy
Refer to
page
The sound suddenly
goes off.
The protection circuitry has been activated
due to a short circuit, etc.
Check that the correct impedance is set.
28
Check that the speaker wires are not touching each
other and then turn this unit back on.
—
The sleep timer has turned the unit off. Turn on the power, and playback the source again.
—
The sound is muted. Press MUTE or any operation button on this unit to
cancel mute and adjust the volume.
38
The speaker on one
side only can be
heard.
The cable connections are incorrect. Connect the cables properly. If the problem persists,
the cables may be defective.
13
The balance settings are incorrect. Adjust the Speaker Level settings.
69
No sound from the
effect speakers.
The sound field programs are turned off. Press STRAIGHT/EFFECT to turn them on.
42
A Dolby Surround, Dolby Digital or DTS
decoding DSP program is being used with
material not encoded with Dolby
Surround, Dolby Digital or DTS.
Select another sound field program.
39
A sampling digital signal of 96 kHz or
higher is being input to this unit.
No sound from the
center speaker.
The output level of the center speaker is
set to minimum.
Raise the level of the center speaker.
69
“Center” is set to None in Speaker Set. Select the appropriate mode for your center speaker.
67
One of the Hi-Fi DSP programs (except
for 9ch Stereo) has been selected.
Select another sound field program.
39
No sound from the
surround speakers.
The output level of the surround speakers
is set to minimum.
Raise the output level of the surround speakers.
69
“Surround” is set to None in Speaker Set. Select the appropriate speaker mode for the surround
L/R speakers.
68
A monaural source is being played with
STRAIGHT/EFFECT set to STRAIGHT.
Press STRAIGHT/EFFECT to turn on the sound
fields. Then select another sound field program.
—
No sound from the
surround back
speakers.
“Surround” is set to None in Speaker Set. If the speaker mode for the surround L/R speakers is
set to None, the speaker mode for the surround back
speaker is automatically set to None. Select the
appropriate speaker mode for the surround L/R
speaker mode.
68
“Surround Back” is set to None in Speaker
Set.
Select Large or Small.
68
No sound from the
subwoofer.
“Bass Out” is set to Front in Subwoofer
Set when a Dolby Digital or DTS signal is
being played.
Select SWFR or Both.
67
“Bass Out” is set to SWFR or Front in
Subwoofer Set when a 2-channel source is
being played.
Select Both.
67
The source does not contain low bass
signals.
00EN.00_DSPZ9_GB.book Page 109 Thursday, November 13, 2003 10:55 AM