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equipment in front of you and be prepared to explain your problem in detail to the Technical
Support Engineer.
• The Engineer may ask you to go through some troubleshooting procedures while on the telephone. This
will help them determine what is wrong and what the course of action should be. Many problems can
be resolved over the telephone and will not require that you return the equipment to us. If you do
need to return any of the RF equipment to Worth Data, the Engineer will issue an RMA number.
• If you do need to return the RF Terminal for ANY reason, you MUST have an RMA number first.
Write the RMA number on the outside of the original shipping box and make sure to insure the
shipment. All RMAs should be shipped back to the following address unless directed otherwise:
RMA #XXXXXX
Worth Data Inc.
623 Swift St.
Santa Cruz, CA 95060
831-458-9938