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• The cable between the Base Station and host computer is bad. Try the test with extension cables
removed.
• The host COM port is bad or assigned to another device driver installed. Try another COM port or try
another computer.
• RARELY!!! The RS232 chip on the Base Station is bad.
Terminal Error Messages
Message Meaning – Action Required
Relay n Cannot be
Heard by the Base
Notify Supervisor
The terminal has established contact with
Relay Station x. Relay Station x has
attempted to communicate with the Base
Station through the 422 cabling with no
success. Cable is bad.
Transmission Failed To
Retry, Move Closer And
Press Enter
The terminal has tried 10 times to get its
message through to the Base Station
with no success. Could be result of bad
radio in base or terminal. Could be the
operator has gone out of range of the
base- if so, move closer and press any
key. Could also be that there are too
many terminals competing for radio time
on one base station.
One Way Not Allowed
Base in Other Mode
Press <Enter> Key
One-Way is not allowed if the Base is
already in some other mode such as
Two-Way or Site Testing which was not
properly concluded. Also, if you are
SIGNed IN in One-Way mode and
someone else SIGNs IN in Two-Way
mode, the person in One-Way mode will
be kicked out of the system with this
message. Two-Way mode ALWAYS
supercedes all other modes.
Site Testing Not
Allowed, Base in Other
Mode Press <Enter>
Key
Site Testing is not allowed if the Base is
already in some other mode such as
Two-Way or One-Way which was not
properly concluded. Also, Two-Way mode
ALWAYS supercedes other modes. If you
are Site Testing and someone SIGNs IN
in Two-Way mode, you will be kicked out
of the system with this error message.
No Firmware Detected
1 – Download
Firmware
0 – Power off Terminal
Press 0 or 1 now_
The firmware has somehow been wiped
out – probably from an interrupted
firmware download. Press 1 to
Download Firmware or press 0 to power
off the terminal.
Duplicated Terminal
ID, Notify Supervisor
Press Any Key to
Turn off Terminal
With one ID already SIGNed IN to the
host, a second terminal with the same ID
tried to SIGN IN. Every terminal requires
a unique ID for proper system operation.
RED LED
The Pick processor cannot communicate.
Call for RMA.
GREEN LED
Base operating as a Base (default
configuration)
YELLOW LED Base operating as a Relay
Message Meaning – Action Required
“Waiting for Base to
Acknowledge...?”
This is a normal message, generated when you
first establish radio contact. If you continue to get
this message and it results in a "Transmission
Failed" message, your Radios in Base and
Terminal are not communicating. Be sure they are
on same channel. They may need repair.
“Waiting on Host
Prompt”
Problem is between Host computer and Base
station. Check to see if host application is
running. Check serial parameters and eliminate
any extension cables. Run the Demo program. Try
another COM port or another computer.
“Base Station Shut
Down Due to Host
Logic Error, Cycle
Terminal Power”
Problem is in host program. Notify programmer!
If the Base Station receives 5 Sequence Errors in
a row, it transmits the message to all terminals
signed in and shuts down. Check your host
program for the sequence error before starting up
again. OR
If the Base Station receives 5 messages
addressed to a Terminal not Signed ON, it
transmits this message to the all terminals signed
in and shuts down.
You will have to cycle power on the Base Station
or you can send a command (*@EOT) form the
host and have the Terminal Sign On again to
continue. See Chapter 6, page 6-8 for more
information on Sequence Errors.
“ Base Reinitialized X
Cycle Power on RF
Terminal and Sign-on
again to Restart_”
Base Station has been reinitialized. If message
reads “Base Reinitialized P”, then reinitialization is
due to a power problem. If “Base Reinitialized H”
then the reinitialization was initiated by the host
program. Fix problem (cycle power on Base or re-
initialize from host program).
“ Buffer Reinitialized
Cycle Power on RF
Terminal and Sign-on
again to Restart_”
The host program has reinitialized the buffer in the
Base Station for this terminal only. The Base is still
operational and ready for you to power off your
terminal, power on, and SIGN ON again. Other
terminals are not affected.
LOW BATTERY Finish,
Sign Off Charge
Battery
Finish the transaction you have started. The Press
F1 to Sign Out. Then turn off the Terminal and
charge the battery. This is an early warning that
the battery is getting low and should be charged
soon.
CHARGE BATTERY
UNIT SHUT DOWN
The terminal will display this message for 20
seconds, sign out, and turn off.
The unit will not operate until the battery is
charged.