45
Dolby Digital or DTS sources cannot be
played. (Dolby Digital or DTS indicator
on the front panel display does not light
up).
A “humming” sound can be heard
The sound effect cannot be recorded
A source cannot be recorded by a
recording device
This unit does not operate properly
There is noise interference from digital
or high-frequency equipment, or this
unit
The picture is disturbed
There is no picture on the TV/ video
monitor
The power suddenly turned off and
there is no sound or display
FM stereo reception is noisy
There is distortion and a clear recep-
tion cannot be found even with a high-
quality FM antenna
The desired station cannot be tuned in
with automatic tuning
Problem
Cause
Remedy
•
The connect
ed component is not set
to output Dolby
Digital or DTS di
to output Dolby Digital or DTS dito output Dolby
gital
si
gnals
•
The incorrect input channel has been
s
elected
•
Cable
(s)
not connected correctl
y
•
It is not possible to record the sound
effect w
ith a recording
device
•
The recording device is not connected
to the PRE
OUT (REC) jack
•
The internal micro
computer has been
frozen b
y an external electric shock
(such as lighten
ing or exces
sive static
electricity) or by a power supply w
ith
low voltage
•
Th
e DTX
-9
e DTX-9e DTX
909K is too close to the
digital or high-frequency equipment
•
The video
source uses scr
am
bled or
encoded signals to prevent dubbing
•
The
video signal is not
connected to
the correct source
•
The video cable is bad
•
The internal temperature is too high
and the overheat-protection cicuitry has
been activated
•
FM stereo b
roadcasts
may cause this
problem when the transmitter is too fa
r
away o
r the antenna input is
poor
•
Th
ere is multip
at
h interfer
ence
•
The signal is too weak
•
Set your play
er to the corre
ct setting
following it’s operating
instructions
•
Select the correct inpu
t c
hannel using
the input select buttons
•
Firmly connect all audio cables. If the
problem persists, t
he cable(s) may
be
he cable(s) may be he cable(s) may
defective
•
Connect the recording device to the
PRE OUT (REC) jack
•
Disconnect
t
he AV power cord from
the outlet and then plug it in after
ap-
proximately 30 seconds
•
Reset t
he DTX-9909K (instructions at
the end of this troubleshooting section)
•
Move the DTX-9909
K awa
y
from
y from y
such equipment
•
Change to a c
orrect
source
•
Replace with a new cable
•
Wait about
1 hour for the DTX-
9909K to cool off and then turn it back
on
•
Check the antenna connections. Try
using a high
-quality directional FM an-
tenna (
not included)
•
Use the manual tuning method
•
Adjust the antenna position to elim
i-
nate multipath interference
•
Use a high-quality directional FM an-
tenna (not included) or use the manual
tuning method
Troubleshooting