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Additional information 12
111
En
USB interface
If the problem is not solved after the troubleshooting above, if the screen freezes unexpectedly or
if the buttons on the remote control or front panel stop working completely, do the following:
•Press STANDBY/ON on the front panel to turn off the power, then turn the power back on.
•If the power cannot be turned off, press and hold STANDBY/ON on the front panel for over
10 seconds. The power will turn off. (In this case, the various settings made on the receiver may
be cleared.)
Symptoms Causes Remedies
The folders/files stored on
a USB memory device are
not displayed.
The folders/files are currently stored
in a region other than the FAT (File
Allocation Table) region.
Store the folders/files in the FAT region.
The number of levels in a folder is
more than 8.
Limit the maximum number of levels in a
folder to 8 (page 46).
There are more than 30 000 folders/
files stored in a USB memory device.
Limit the maximum number of folders/files
stored in a USB memory device to 30 000
(page 46).
The audio files are copyrighted. Copyrighted audio files stored on a USB
memory device cannot be played back
(page 46).
A USB memory device is
not recognized.
The USB memory device does not
support the mass storage class
specifications.
Try using a USB memory device compatible
with the mass storage class specifications.
Note that there are cases where even the
audio files stored on a USB memory device
compatible with the mass storage class
specifications are not played back on this
receiver (page 46).
Connect the USB memory device and
switch on this receiver (page 34).
A USB hub is currently being used. This receiver does not support a USB hub
(page 46).
This receiver recognizes the USB
memory device as a fraud.
Switch off and on again this receiver.
A USB memory device is
connected and displayed,
but the audio files stored
on the USB memory
device cannot be played
back.
Some formats of a USB memory
device, including FAT 12, NTFS, and
HFS, cannot be played back on this
receiver.
Check whether the format of your USB
memory device is either FAT 16 or FAT 32.
Note that the FAT 12, NTFS, and HFS
formats cannot be played back on this
receiver (page 46).
The file format cannot be properly
played back on this receiver.
See the list of file formats that can be played
back on this receiver (page 49).
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