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Additional information12
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Chapter 12:
Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
Note
• If the unit does not operate normally due to external effects such as static electricity
disconnect the power plug from the outlet and insert again to return to normal operating
conditions.
Power
Symptom Remedy
The power does not turn on. • Make sure that the power cable is plugged in to an active power outlet.
• Try disconnecting from the power outlet, then plugging back in.
Power cannot be turned off.
(ZONE 2 ON is displayed.)
• Set the remote control’s MULTI-ZONE operation selector switch to ZONE 2,
then press RECEIVER to switch the Zone 2 off.
The receiver suddenly
switches off or the PHASE
CONTROL indicator blinks.
• Check that there are no loose strands of speaker wire touching the rear panel
or another set of wires. If so, re-attach the speaker wires, making sure there are
no stray strands.
• The receiver may have a serious problem. Disconnect from the power and call
a Pioneer authorized independent service company.
During loud playback the
power suddenly switches off.
• Turn down the volume.
• Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on
page 82.
• Switch on the digital safety feature. While holding down ENTER on the front
panel, press STANDBY/ON to set this receiver to the standby mode. Use
TUNE +/– to select D.SAFETY OFF, and then use PRESET +/– to select 1 or
2 (select D.SAFETY OFF to deactivate this feature). If the power switches
off even with 2 switched on, turn down the volume. With 1 or 2 on, some
features may be unavailable.
The unit does not respond
when the buttons are
pressed.
• Try switching the receiver off, then back on again.
• Try disconnecting the power cable, then connect again.
VSX-1019_KU.book Page 102 Thursday, January 8, 2009 12:01 PM