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User Guide
51
Troubleshooting
Remote Control error messages
n If one of the following error messages occurs, please contact
your Marantz dealer or Marantz customer service:
n Can’t open configuration file
n Configuration file error
n No configuration file found
n Invalid configuration file version
Tip The bulletin boards and friendly users at www.remotecentral.com
and www.prontoedit.com can often give you help with problems
on weekends or in evenings when your dealer or Marantz
technical support may not be available.
Recharging Problems
The batteries won’t recharge
n Make sure you are using the rechargeable battery pack included
with your recharging dock and not the AA batteries.
The indicator light flashes
n Check if the contacts on the recharging dock are clean and free
of obstructions.
n Make sure the RC5000i lies properly on the dock.
n Make sure the battery pack is installed properly in your Remote
Control (see page 4).