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Troubleshooting guide
Stereo indicator lights, but sound is distorted and stereo
separation is bad.
• Station is too strong.
➞Change to FM indoor antenna (see page 35).
• Multiple reflection of the radio waves because of tall buildings
or mountains.
➞Use antenna that has better directivity and orient it so
distortion is least.
Indicators for stereo reception flicker and hiss is heard on
FM stations.
• Station is too weak.
➞Install an outdoor FM antenna (see page 36).
• Stereo FM broadcasts cover only about half the distance of an
ordinary broadcast.
➞Change the position or direction of the outdoor antenna (see
page 36).
No preset station is recalled.
• Memory is lost because power has been turned off for a long
time.
➞Store all stations again (see page 42).
VIDEO and AUDIO
Desired picture does not appear.
• Improper connection.
➞Check connections. Insert the plugs and connectors
completely (see pages 14 to 27).
No OSD Menu display.
• Improper connection.
➞Check connections (see pages 14 to 27).
• OSD Menu is displayed when monitor is connected to VIDEO or
S VIDEO of MONITOR OUT.
➞Check connections (see pages 20, 27).
Audio and video do not match.
• Improper connection.
➞Check connections (see page 14 to 27).
Audio is not heard or audio from different source is heard.
• Digital Input settings are incorrect.
➞Check settings at “Input Setup” → “Digital Input” (see page 53).
No picture appears on the TV screen (or monitor).
• TV (or monitor) is not set to receive the output signals from the
receiver.
➞Set the TV (or monitor) to the receiver input.
• Video cable is not connected securely.
➞Check connections (see pages 14 to 27).
• Input source is connected to the COMPONENT VIDEO IN
connectors.
➞Make sure TV (or monitor) is connected to COMPONENT
VIDEO OUT connectors (see pages 20, 27).
REMOTE CONTROLLER
Front panel controls function but remote controller
controls do not.
• No batteries in remote controller.
➞Insert batteries (see page 7).
• Batteries have worn out.
➞Replace batteries (see page 7).
• Remote controller is not pointed at the remote sensor of the
DTR-6.3/5.3.
➞Point the remote controller at the remote sensor of the DTR-
6.3/5.3 (see page 7).
• Remote controller is too far from the DTR-6.3/5.3.
➞Operate the remote controller within 16 feet (5 meters) (see
page 7).
• Remote controller is functioning in a different mode
➞Press the RCVR Mode button.
OTHER
LATE NIGHT function cannot be used.
• Playback source is not Dolby Digital encoded.
➞Check that the DOLBY DIGITAL indicator lights up on the
display.
Desired parameter cannot be set.
• Parameter may not be able to be set due to current listening
mode.
➞Check settings in Audio Adjust (see pages 56 and 57).
Multichannel audio is not output.
• The Multichannel setting is set to “No.”
➞Set the Multichannel setting to “Yes” at “Input Setup” →
“Multichannel” (see page 53).
• DVD player is not connected to 5.1-channel input jacks.
➞Check connections (see pages 17, 24).
Components in remote zone (Zone 2) do not operate properly.
(DTR-6.3 only)
• Components are incorrectly connected.
➞Check connections.
• Objects are interfering with remote controller signals.
➞Move inferring objects away from path of remote controller
signals.
Sound is sometimes heard and sometimes not heard with
digital sources.
• One digital input format has been specified so other digital
formats are not played.
➞Select “All” at “Input Setup” → “Digital Format” (see page
53).
Noise during playback or skipping of the beginning
sounds occurs with DTS sources, PCM sources, and
other digital sources.
• When “All” is set for the digital format setting, time is required
to change formats when different sources are played.
➞Try specifying the format you are playing at “Input Setup” →
“Digital Format” (see page 53).