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58 Problem Solving
■ Check the warning light. If it is flashing orange or red, you need to replace the lamp.
See page 49.
■ If you’re using external video equipment, check the solutions on page 61.
The DVD skips.
■ Make sure MovieMate is not tilted. Tilting it up more than 5 degrees may cause skipping
or disc scratches. Use the vertical image adjustment dial to adjust the image position.
■ Make sure there are no fingerprints on the DVD.
The remote control doesn’t work.
■ Make sure the toggle switch is in the correct position: set to -123 to use the numeric
buttons, or to
Func.- to use the other functions of these buttons.
■ Make sure you’re within 22 feet of MovieMate, and within range of its front or back
sensor (approximately 30° left or right, and 15° above or below).
■ You may need to replace the remote control’s batteries. Make sure they’re inserted with
the positive (+) and negative (–) ends positioned as shown in the battery compartment.
■ Some discs don’t support all of the remote control’s functions.
■ If you’re using a “universal” remote control, it might not work with MovieMate. Epson
does not support any third-party remote controls.
Solving Picture and Sound Problems
The picture is blurry or out of focus.
■ Adjust the focus using the focus ring. See page 15.
■ Make sure the lens cover is off.
■ There may be dirt on the lens. Clean the lens as described on page 47.
■ Make sure the lens is not fogged by condensation. If you’ve just moved MovieMate from
a cold environment, wait approximately an hour before using it. If condensation forms,
turn on the main power switch, then wait an hour or two before use.
■ Make sure MovieMate is placed the correct distance from the screen: no closer than
2.4 feet (73 cm) and no farther than 37 feet (11.37 m).
■ Adjust the Sharpness setting. See page 44.